One T-shirt is 20 SKUs
Each size and colour is located, counted and picked separately. A size error means a return.
3PL logistics operator · own software
Your goods.
Our warehouse.
All under your control.
We store, pick, ship and process returns for sportswear and moto and auto parts, for your online store and for your retailers. With a portal where you see every unit, every order and every euro on your invoice.
- Our warehouse in Álava, Spain
- Shopify, WooCommerce and Sendcloud integrations
- Portal in Spanish, English, Japanese and Chinese
- Ecommerce and B2B from the same stock
A generalist 3PL doesn't know your product
Sportswear and parts come with specific problems. We know them because we handle them every day.
A helmet doesn't fit on any shelf
Bulky, fragile and sized. It needs its own location, box and handling.
An intercom has a lithium battery
Light dangerous goods: it affects where it is stored, how it is packed and who ships it.
Returns are not the exception
In fashion, around 31% of online orders are returned in Spain (market estimates). Inspection, restocking and exchanges must be fast.
How it works
Four steps, each visible in your portal as it happens.
- 1
We receive
We unload, count and label against your advance shipping notice. Discrepancies are recorded in your portal.
- 2
We store
Each SKU in its place: shelf, pallet or a dedicated area depending on the product. Stock by status: available, reserved, blocked.
- 3
We pick and ship
Orders flow in from your store or via API. We pick, pack and hand over to the carrier you choose.
- 4
We handle returns
We receive and inspect with photos, then act on your rules: restock, size exchange or warranty.
Own software
ZENVU Portal, WMS and Connect
We don't outsource visibility. The software our warehouse team uses is the same one you see.
- Real-time stockBy SKU, size, colour and status.
- Automatic ordersFrom Shopify, WooCommerce or the ZENVU Connect API.
- Your carriersChoose carriers with your own Sendcloud account.
- Explained invoiceEvery charge with its date, quantity and rate.
- ReturnsWith a portal for your buyers to request them.
- ReportsOrders, stock, returns and storage.
Order. Visibility. Control.
Order
Every unit has a location and every movement is recorded.
Visibility
You see what our team sees, when they see it.
Control
You decide carriers, packing rules and what happens to each return.
Frequently asked questions
What kind of brands do you work with?
Sportswear and sports equipment brands, and brands and distributors of moto and car parts and accessories, whether they sell online (B2C) or to retailers and distributors (B2B). We are not a generalist warehouse: we specialise in sized, bulky or battery-powered products.
How much does it cost?
We charge for what happens: receiving, storage by average daily occupancy, picking per order and extra unit, returns and custom services. No hidden fees.
Your price depends on your product and volume: answer the survey and we'll send you a fixed rate, or book a demo and we'll go through it with your catalogue.
Can I use my own carrier account?
Yes. You can connect your Sendcloud account and choose carrier and service for each type of shipment. Or we can propose the options.
Which online stores do you integrate with?
Shopify and WooCommerce directly, and any other system through the ZENVU Connect API. Orders flow in automatically and stock is synchronised.
Do you handle intercoms and other lithium battery products?
Yes. We flag those SKUs at onboarding, apply the storage and packing conditions required by regulations and ship them only with transport services that accept batteries.
Can I serve retailers and end customers from the same stock?
Yes. One inventory serves single-unit ecommerce orders and multi-line B2B orders with delivery notes, by carton or on pallets.
How do I see what happens in the warehouse?
In ZENVU Portal: stock by status, orders and their progress, returns with inspection photos, and reports. Available in Spanish, English, Japanese and Chinese.
Tell us what you sell and how much you ship
In 2 minutes we have what we need to give you a fixed quote. No commitment.