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Sportswear logistics: sizes, colours and seasons in order

A sports collection multiplies references and returns. We locate every size and colour separately, pick without mix-ups and handle size exchanges so you keep the sale.

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Wrapped pallet on a pallet truck in a floor-marked dispatch area, next to hanging garments
Floor-marked dispatch area, with a wrapped pallet ready to leave.

What makes sportswear different

  • Many variants

    One model in 6 sizes and 4 colours is 24 SKUs, each with its own location, stock and turnover.

  • High returns

    Around 3 in 10 online fashion orders are returned. Size is the most common reason.

  • Seasons

    Launches with order peaks, sales and end of collection. The warehouse must follow your calendar.

  • Two channels

    Your online store orders one by one; sports retailers order size-assorted cartons.

Size exchanges without losing the sale

The customer wants another size, not a refund. A fast exchange keeps the sale.

  1. Your customer requests it in the buyer portal and picks the new size.
  2. We receive the item and inspect it: tags, use and condition, with a photo.
  3. We ship the new size following your rule: when the return arrives or earlier, if you choose.
  4. We restock the item or set it aside if it is not sellable.
ZENVU Portal returns screen with reason, units, request date and status of each return
Product screenshot. Returns with their reason and status. Demo data.

Ready for your calendar

  • Collection inbound

    Receiving by carton and variant against your shipping notice, with discrepancies recorded in the portal.

  • Campaign peaks

    Launches, Black Friday or sales: we plan the expected volume with you and adapt the operation.

  • End of season

    Closing stock count, grouping leftovers for outlet or return to supplier, and space for the new collection.

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Frequently asked questions

How do you avoid shipping the wrong size?

Each size and colour is a SKU with its own location and code. Picking is guided by the WMS by reference, so nobody picks "by eye" between similar garments.

What do you do with a used or damaged return?

We inspect it with a photo and keep it out of available stock. You decide in the portal: restock, outlet, repair, return to supplier or disposal.

Can you prepare bundles or kits?

Yes: product bundles, gifts with purchase, brand inserts or personalised shipping. Charged per unit or per hour depending on complexity.

Do you also handle sports footwear and accessories?

Yes. Footwear follows the same size logic with its own packaging; accessories are usually small, fast-moving items.

Request a tailored proposal

Tell us about your products, volumes and channels. We prepare a documented proposal, with every item explained, before you sign.

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